Custom Orders

Clairmont Co. offers custom embroidered apparel for events, businesses, and organizations. To provide the best experience for our clients, we accept a limited number of custom orders at a time. Please review our Custom Order Lookbook below as a starting point, then complete the Contact Us Form to get started. Once submitted, we’ll follow up to discuss garment options, quantities, and next steps.

FAQ:

Can I provide my own garments for embroidery?
At this time, we only embroider garments sourced directly through Clairmont Co. This ensures consistent quality and protects both the garment and embroidery results.

How do I choose the right size?
Each product listing includes sizing information when available. For business orders, we recommend reviewing brand size charts prior to ordering.

What brands do you use?
We carefully select high-quality garments known for comfort, durability, and embroidery performance. Specific brands may vary by order. As a starting point, you can reference our Custom Order Lookbook.

When is payment due?
Payment is required before production begins. Custom orders must be paid after proof approval.

What file type do you need for logos?
We recommend high-resolution files such as a PES format. If adjustments or digitizing are required, a one-time setup fee may apply.

What is digitizing?
Digitizing is the process of converting your logo into a format readable by embroidery machines. This ensures clean, professional stitching.

Will I see a proof before production?
Yes. All custom orders receive a digital proof for approval before embroidery begins.